FARMLANDS STAFF PROFILE
FROM THE CEO
Graeme Wilson
Kia ora everyone. Welcome
to the November issue of
Head of Customer Engagement,
Christchurch Support Office
The Farmlander.
Q: How did you come to be working
Amazingly, despite COVID-19
continuing to create challenges
at Farmlands?
for all of us, Christmas is now
A: For me it was about bringing my Agile coaching
and customer experience transformation
expertise from Spark and using it to support
right around the corner. Through
uncertain times and changing
Farmlands in creating effortless, engaging and
world-class customer journeys. Farmlands has a unique and pivotal role
in growing shareholder success and I love being part of our journey to
get better every day.
alert levels, our team has
continually stepped up to support our customers.
This Christmas we want to do more and will be stepping
up again – this time to provide specific support for our
Q: What do you enjoy most about your job?
A: I really enjoy finding ways to automate, simplify and digitise how we
local rural communities.
Christmas is a time when the mental health of many rural
Kiwis is pushed to the limit. Our plan is to support our
work so we can free up our talented Farmlanders to deliver more
meaningful and valuable experiences. Part of this includes finding new
ways to support our shareholders such as MyFarmlands, messaging
and booking video appointments.
rural communities by giving back, particularly focused on
our most vulnerable. For the first time we are launching a
Christmas Charity Campaign, teaming up with I Am Hope to
Q: What challenges have your team faced from COVID-19?
help fundraise counselling sessions for rural youth.
A: When we cannot engage directly with each other we can often feel
disconnected or less engaged. Starting and ending the day with a more
personal conversation and being open about the personal support we
need from each other has really helped.
You may know I Am Hope as Gumboot Friday and Farmlands
has worked with this amazing organisation before. Gumboot
Friday funds one counselling session a week per client,
Q: What is one of your goals in life?
capped at two sessions. These funds are not intended as a
A: To teach my daughter Ruby to play the piano so we can have four generations
that have played on our family Steinway grand piano, buit in 1890.
long-term funding solution and they encourage counsellors
to work on their clients' urgent need until the client can
access other health services.
Q: Do you have a favourite inspirational quote or person?
We have chosen I Am Hope because of the visibility
A: “Never think you've arrived" - Gilbert Enoka. Despite tenure, never take
it for granted and become complacent. Every day is an opportunity to
learn and grow.
they provide with their service and their commitment
to supporting rural youth. We will ensure the money we
collectively raise stays in your local communities.
Method
Farmlands has kicked the campaign off on behalf of our
team with a $35,000 donation to I Am Hope. That is $35,000
(Don't just wing it!)
going direct to our local communities. In addition to I Am
1. Preheat oven to fan bake 220 degreesC
Coat a wire rack with non-stick spray.
Hope, each of our 82 stores will choose a local registered
charity to raise money for this Christmas, then when you
Pat each nibble dry using paper towels.
In a large bowl, combine nibbles,
baking powder and salt. Ensure each
nibble is lightly coated and shake off
2.
shop with us or pop into store, you can choose who to
Sweet and Spicy
Chicken Nibbles
donate to. Maybe even both!
Our team is really excited about this initiative and most
importantly about the difference it will make to the lives of
those around us. Expect to hear more from your local team
any excess.
Ingredients
3. Place nibbles on prepared wire rack
about how you can participate. To highlight our Christmas
Charity Campaign, you will also see new Christmas displays
and bake for 35-40 minutes until
1.5kg chicken nibbles
crispy and lightly browned, turning
nibbles halfway.
• 1.5 tbsp baking powder
in-store. These have been designed to be reusable year on
1 tsp salt
year and will be a central point for the campaign.
• Sesame seeds and green
onion to garnish (optional)
4. While nibbles are cooking, combine
sauce ingredients in a small pot. Bring
All the best for the month ahead.
to boil and then reduce to simmer for
Sticky sauce
3-4 minutes until slightly thickened,
stimring constantly.
Ngā manaakitanga
(With best wishes)
1/3 cup soy sauce
Change oven to grilI. Line oven tray
with foil.
In a large bowl, coat the nibbles
with the sauce mixture and place on
• 2 Tbsp rice wine vinegar
5.
1 Tbsp sesame oil
3 Tbsp brown sugar
6.
• 4 cup sweet chilli sauce
• 2 Tbsp Sriracha
prepared oven tray. Grill for 3-5 minutes
until bubbling and caramelised.
Tanya Houghton
(more or less to taste)
• 2 tsp minced garlic
• 2 tsp minced ginger
7. Garnish as desired and serve.
Chief Executive Officer
Farmlands Co-operative Society Limited
Finger-licking good, some would say!
[email protected]
wwW.FARMLANDS.CO.NZ
THE FARMLANDER | 3
Farmlands Co-operative Society Limited © November 2021. All rights reserved.